Careers

Title General Manager
Salary TBD
Location Hampton Inn & Suites Colleyville DFW West
Job Information

Objective:

To manage the hotel’s operation and maintain established cost and quality standards in order to ensure superior service and maximize profits.

Primary Responsibilities:

  • Develops short and long term financial and operational plans for the hotel which support overall company objectives.
  • Prepares the annual hotel budget.
  • Monitors hotel performance through verification and analysis of guest satisfaction systems and monthly financial reports.
  • Initiates corrective action.
  • Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments.
  • Ensures all departments are profitable and maintain strong working relationships.
  • Works with the Director of Sales, if needed can perform duties of a Sales and Marketing manager including making marketing calls; attending community business functions; working with travel agents and direct bill accounts; and coordinating sales promotions.
  • Orders supplies and equipment as needed and in accordance to company procedures.
  • Ensures staff received proper training for each position, including safety training and standard operating procedures.
  • Inspects guests’ rooms, public access areas, and outside grounds for cleanliness and appearance
  • Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
  • Ensures bank deposits are made daily, including weekends and holidays.
  • Promotes hotel’s policies and philosophies to employees and guests through direct and indirect interaction.
  • Allocates funds, authorizes expenditures and assists Area Director in budget planning
  • Produces monthly financial reports and knows at all times where the hotel stands against budget.
  • Plans, implements and manages annual capital improvement projects with prior approval from VP of Operations or EVP of Operations.
  • Manages human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings.
  • Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program.
  • Responds quickly to guest requests in a friendly manner.  Follows up to ensure guest satisfaction.
  • Stays in compliance with all established Texas Western Hospitality to maintain functional and effective computer systems and hardware.
  • Provides a professional image at all times through appearance and dress.
  • Follows company policies and procedures and is able to effectively communicate them to subordinates.
  • Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.
  • Available 24/7 with reliable transportation.
Apply Now
Title General Manager
Salary TBD
Location Fairfield Inn & Suites by Marriott Fort Worth Downtown/Convention Center
Job Information

Objective:

To manage the hotel’s operation and maintain established cost and quality standards in order to ensure superior service and maximize profits.

Primary Responsibilities:

  • Develops short and long term financial and operational plans for the hotel which support overall company objectives.
  • Prepares the annual hotel budget.
  • Monitors hotel performance through verification and analysis of guest satisfaction systems and monthly financial reports.
  • Initiates corrective action.
  • Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments.
  • Ensures all departments are profitable and maintain strong working relationships.
  • Works with the Director of Sales, if needed can perform duties of a Sales and Marketing manager including making marketing calls; attending community business functions; working with travel agents and direct bill accounts; and coordinating sales promotions.
  • Orders supplies and equipment as needed and in accordance to company procedures.
  • Ensures staff received proper training for each position, including safety training and standard operating procedures.
  • Inspects guests’ rooms, public access areas, and outside grounds for cleanliness and appearance
  • Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
  • Ensures bank deposits are made daily, including weekends and holidays.
  • Promotes hotel’s policies and philosophies to employees and guests through direct and indirect interaction.
  • Allocates funds, authorizes expenditures and assists Area Director in budget planning
  • Produces monthly financial reports and knows at all times where the hotel stands against budget.
  • Plans, implements and manages annual capital improvement projects with prior approval from VP of Operations or EVP of Operations.
  • Manages human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings.
  • Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program.
  • Responds quickly to guest requests in a friendly manner.  Follows up to ensure guest satisfaction.
  • Stays in compliance with all established Texas Western Hospitality to maintain functional and effective computer systems and hardware.
  • Provides a professional image at all times through appearance and dress.
  • Follows company policies and procedures and is able to effectively communicate them to subordinates.
  • Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.
  • Available 24/7 with reliable transportation.
Apply Now
Title Sales Manager
Salary TBD
Location Tru/Home2 by Hilton Euless
Job Information

Objective:

Sells hotel guestrooms and meetings through researching, developing and aggressively soliciting new business and maintaining direct client contact to maximize total rooms revenues and profits.

Primary Responsibilities:

  • Establishes client base of organizations, associations, social groups, and corporate businesses through direct outside and inside sales, in order to secure business for the hotel.
  • Ensures that predetermined sales expectations are met or exceeded.
  • Manage daily schedule to achieve 25% strategic administrative time and 75% tactical sales execution time. Conducts tours, answers questions for walk-in and call-in customers directing them to other sales staff members if appropriate.
  • Develops and maintains relationships with key clients in order to produce group and/ or convention business.
  • Documents all sales activities into Sales Pro in a timely and accurate manner.
  • Negotiates guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines.  Confirms agreements in writing and forwards document to client and affected hotel departments.
  • Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.
  • Forecasts and accurately records and all bookings and cancellations.
  • Assists the Director of Sales with the implementation and achievement of the Sales Marketing plan.
  • Actively participates in various industry networking groups.  This includes but is not limited to attending local and regional events and conventions, and developing relationships with meeting planners and decision makes for the association/government agencies.
  • Actively participates in weekly Revenue calls.
  • Spends a majority of time each week away from hotel conducting outside Sales calls and Sales Blitzes.
  • Provides administrative support to the Sales team/office.
  • Meets with F&B staff daily to review catering summary (if applicable).
  • Responds quickly to guest requests in a friendly manner.  Follows up to ensure guest satisfaction.
  • Maintains a professional image at all times through appearance and dress.
  • Meets with planners after their event to discuss success of event, deficiencies, etc. and to re-book business.
  • Follows company policies and procedures and is able to effectively communicate them to subordinates.
Apply Now